Job Description

Key responsibilities

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- Recruiting, training and developing FOH staff
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- Building and managing weekly rosters
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- Managing labour and keeping staffing levels efficient
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- Maintaining consistently high service standards
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- Managing bookings and the guest experience
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- Handling customer feedback professionally
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- Managing opening and closing procedures
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- Cash handling and end-of-day procedures
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- Stock control and beverage ordering
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About you

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- Previous restaurant management or senior FOH experience
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- Strong leadership skills
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- Excellent communication and people skills
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- Experience training and managing hospitality teams
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- An understanding of rostering, labour costs and restaurant profitability
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- Confidence running a busy service
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- Strong attention to detail
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- A current Victorian RSA
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- Good knowledge of food, wine and hospitality
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- The ability to deal with problems calmly and make decisions
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- Real responsibility and autonomy
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- Direct involvement with the owners
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- The opportunity to build and develop your own team
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- Staff meals and perks
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- A relaxed but professional working environment
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- An established Carlton venue with a strong local following
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- Opportunity to grow with the business
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About us

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Kaprica is an independent Italian eatery built around simple food, good music and relaxed, genuine hospitality.

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You'll take ownership of the front of house operation at Kaprica, an independent Italian eatery located on Grattan Street in Carlton. You'll be a hands‐on restaurant manager who enjoys being on the floor, knows their regulars, develops their staff and understands how to make a busy restaurant run properly.

📌 Restaurant Manager (Victoria)
🏢 Kaprica
📍 Victoria