Job Description

Hop Products Australia (HPA) is Australia's largest hop producer; growing, processing and packaging hops for brewers around the world.

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About the role

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We are seeking a highly organised and proactive Operations Support Manager to coordinate the day-to-day administrative and operational support functions of our Victorian farming and processing operations.

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Reporting to the Farm Manager and leading a small administrative team, you will provide critical support to the Farm Manager, Processing Facility Manager and General Manager Operations. Acting as a central point of communication across the business, you will play a pivotal role in ensuring our operations run efficiently, safely and compliantly.

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This is a full-time, site-based position located my Myrtleford Victoria.

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Responsibilities include

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- Lead and support a small administration team, ensuring efficient delivery of operational and administrative support services across the Victorian farming and processing operations.
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- Provide high-level operational support to the Farm Manager, Processing Facility Manager and General Manager Operations, assisting in the coordination of day-to-day business activities and priorities.
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- Act as a central point of communication between management, employees, contractors, suppliers and other key stakeholders.
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- Collate, verify and analyse operational and production data to support reporting, continuous improvement and business decision making.
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- Support operational teams to maintain compliance with company procedures, management systems and reporting requirements by monitoring records, identifying gaps and following up corrective actions.
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- Coordinate office administration,



procurement activities and contractor compliance requirements, including onboarding documentation, licences and insurances.
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- Lead seasonal workforce administration activities, including recruitment coordination, onboarding and employee record management.
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- Maintain HR and payroll information within Employment Hero, provide payroll administration support and coordinate workers compensation and Return to Work activities.
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- Facilitate and participate in audits, meetings, investigations and continuous improvement initiatives across safety, quality and operational management systems.
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About you

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You are an organized skilled who enjoys balancing administration, people support and operational coordination. You thrive in a fast-paced environment, enjoy problem solving and take pride in delivering efficient and accurate outcomes.

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Other key attributes are:

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- Demonstrated leadership or supervisory experience, with the ability to coordinate and support a small team.
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- Ability to collate, analyse and present operational data in a meaningful way to support business decisions.
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- Ability to work collaboratively with managers and employees to review processes, identify gaps and implement practical improvements.
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- Strong organisational and time management skills with the ability to manage competing priorities.
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- Strong organisational and time management skills with the ability to manage competing priorities.
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- Strong computer skills, particularly in Microsoft Office applications.
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- Experience within agriculture, manufacturing, food production or a related operational environment is desirable but not essential.
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For further information, please contact Jess Monshing, HR & Safety Manager *************@hops.com.au

📌 Operations Support Manager (Myrtleford)
🏢 Hop Products Australia
📍 Myrtleford