Alchemy Recruitment is partnering with a local government client to support them in recruiting for a Credit Management Officer to join their Revenue Collection team in Maroochydore, paying$38.05 per hour + super.
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About the role
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- 6 week temporary contract with extension potential, immediate start
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- Part time, 12 hours per week worked Tuesday and Wednesday (start time may vary)
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- Based at City Hall, Maroochydore
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- Business casual dress code
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- Supporting rate recovery, customer liaison and accounts receivable functions within a busy council finance team
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Key duties
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- Respond to customer and ratepayer enquiries regarding outstanding rates and charges
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- Prepare and manage rate payment arrangements and update account records
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- Assist with Sale of Land correspondence and return to sender processing
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- Support the wider team with accounts receivable and receipting tasks
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- Maintain accurate records across council systems
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Preferred Requirements
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- Certificate III in Business Administration, Finance, Local Government or similar, and/or equivalent experience in customer service, rates, finance or credit management
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- Solid attention to detail and time management
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- Confident communicator across phone, email and written correspondence, including sensitive conversations
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- Comfortable learning new financial, property or mapping systems
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Preferred Qualifications
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- Certificate III or IV in Business Administration or Local Government (desirable, not essential at level 2.1)
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- Prior local government or rates/collections experience an advantage
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