Job Description

Experienced Full-Time Front Desk Receptionist - Crows Nest

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Experienced Full time Front Desk Receptionist
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Contour Clinics is a leading cosmetic medicine provider delivering premium, doctor-led treatments in a modern, luxury clinic environment. Our Crows Nest clinic is a welcoming and professional space focused on exceptional patient care and delivering a seamless experience from the moment our patients arrive.

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We are seeking an experienced, friendly, professional and reliable Full-Time Front Desk Receptionist to join our Crows Nest team. Saturday availability is essential.

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About the Role

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As the first point of contact for our patients, you will play an important role in creating a warm, welcoming and professional clinic experience. You will also support the smooth day-to-day operation of our busy clinic and work closely with our clinical team.

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Key Responsibilities

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- Greet and assist patients in a warm, friendly and professional manner
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- Manage appointment bookings, scheduling and patient enquiries
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- Handle phone calls and email enquiries efficiently
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- Process payments and maintain accurate patient records
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- Support doctors and the clinical team with administrative tasks
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- Assist with managing the patient journey and maintaining clinic efficiency
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- Ensure the reception and waiting areas are clean, organised and presented to a high standard
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- Provide exceptional customer service throughout every patient interaction
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About You

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We are looking for someone who is confident, polished and genuinely enjoys working with people.

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You will have:

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- Availability to work Saturdays
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- Minimum 2 years' experience in reception, front desk or customer service
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- Experience within the cosmetic, medical, health, beauty or retail industry is highly regarded
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- Excellent communication and interpersonal skills
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- Strong organisational skills and exceptional attention to detail
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- The ability to multitask and remain calm in a fast-paced environment
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- A positive, professional and team-focused attitude
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- A high level of presentation and professionalism
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- The ability to build strong relationships with patients and colleagues
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What We Offer

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- Full-time, stable employment
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- Supportive and collaborative team environment
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- Opportunity to join a growing and dynamic cosmetic clinic group
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- Ongoing training and professional development
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- Modern, luxury clinic environment
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- Staff incentives and treatment advantages
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- A positive and professional workplace culture
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📌 Experienced Full-Time Front Desk Receptionist - Crows Nest (New South Wales)
🏢 Contour Cosmetic Clinics
📍 New South Wales