Insurance Building. Done Differently.

Auscoast Builders is a leading building company specialising in large-loss insurance roofing repairs, predominantly focusing on storm damage to metal roofs.

We work directly with homeowners, managing the repair process from contract through to completion, coordinating our network of trades and working directly with the customer to deliver a quality outcome.

We're seeking an experienced Desktop Project Coordinator to support large-loss insurance roof replacement projects across QLD and NSW.

The Role

As a Desktop Project Coordinator, you'll play a key role in keeping our insurance repair projects moving behind the scenes. Working closely with Site Supervisors and Repair Coordinators, you'll provide the desktop support needed to keep jobs organised, trades moving and project information up to date, allowing our Site Supervisors to spend more time overseeing works on site.

Your projects will predominantly involve metal roof replacements resulting from insurance claims, so customer communication is a significant part of this role.

No two days will look exactly the same, but your key responsibilities will include:

- Supporting large loss insurance repairs, predominantly storm damage to metal roofs.

- Coordinating trades and supporting the scheduling and progression of works across your teams project portfolio.

- Preparing and issuing work orders to trades.

- Providing timely updates to insurance companies, homeowners and internal stakeholders.

- Managing client relationships, including conflict resolution and providing a high level of customer service.

- Maintaining accurate and up-to-date job information, documentation and project records.

- Providing desktop support to Site Supervisors,



allowing them to spend more time overseeing works on site.

- Monitoring outstanding actions and key milestones to keep jobs progressing.

Why Join the Team

- Competitive compensation

- Great bonuses paid on performance

- Job security working for a growing and successful company

- A positive culture that is exciting and engaging with regular exciting team building events!

What We’re Looking For:

- Experience coordinating, scheduling or managing domestic and/or commercial repair projects (or similar fast-paced, multi-job environments).

- Capable of managing multiple projects simultaneously, even with conflicting priorities.

- Strong verbal and written communication skills.

- Prior experience in the insurance repair industry is advantageous.

- Familiarity with CRM systems.

- Knowledge of relevant building codes and Australian standards.

- Confident phone communicator, comfortable managing challenging conversations with a diverse range of customers.

We recognise you may not meet all of the above, but don’t let that deter you. We are always looking for hard workers to join our team, so what are you waiting for?

Ready to join the team?

If you're seeking professional growth, diverse projects, and a supportive team environment, then this role is for you. Apply now via Seek to become part of the Auscoast Builders team.

Shortlisted candidates will be invited to complete a short video assessment before progressing to interview, so please keep an eye on your emails after applying.

Auscoast Builders is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. All applications will be treated with confidence.

📌 Desktop Project Coordinator (Arundel)
🏢 Auscoast Builders
📍 Arundel