About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As an Industry Domain Architect – Telco, you will make an impact by providing telecom-domain and strategic architecture leadership for a complex legacy modernisation program. You will be a valued member of the Consulting team and work collaboratively with client stakeholders, program leaders, architects, cloud and platform teams, and onshore and offshore delivery teams.

You will connect business intent with architecture principles and delivery governance, helping ensure modernisation decisions support customer and operational outcomes, service continuity, and the target technology environment.

In this role, you will:

- Provide telecom-domain and business architecture leadership across customer, product, order, service, billing, assurance, credit management, and reporting capabilities (OSS/BSS).
- Guide architecture and modernisation decisions using capability-based design, open standards, API-first principles, and relevant client reference architecture guardrails.
- Support program governance and design authority forums by identifying business impacts, dependencies, risks, assumptions, and priorities, and translating them into clear recommendations.
- Provide domain guidance across discovery, knowledge transition, application transformation, migration, cutover, stabilisation, and decommissioning support, with a focus on functional parity and service continuity.
- Facilitate effective collaboration across business, architecture, engineering, delivery, cloud, platform, and supplier teams in a complex, multi-party environment.

Work model





We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Sydney or Melbourne. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you must have to be considered

- Strong telecommunications domain architecture experience across several enterprise capabilities, such as customer, product, order, service, billing, assurance, or related functions.
- Experience contributing to large-scale legacy modernisation, application transformation, cloud-aligned architecture, or enterprise platform change.
- Working knowledge of capability-based architecture, API-first design, open standards, enterprise architecture governance, and architecture decision-making.
- Ability to evaluate functional parity, interfaces, dependencies, data migration, cutover, and service-continuity implications across complex legacy and target environments.
- Strong executive communication, facilitation, influencing, risk management, and stakeholder leadership skills across business and technology teams.

These will help you succeed

- Experience within Australian telecommunications or another large communications service provider environment.
- Familiarity with mainframe technologies and portfolios, including COBOL, DB2, IMS, VSAM, NATURAL, or SAS, alongside contemporary cloud target architectures.
- Experience working with AWS-aligned transformation programs.
- Knowledge of TM Forum-aligned concepts and telecommunications capability or process architecture.
- Enterprise architecture, telecommunications architecture, or program governance certification, plus experience in regulated, multi-vendor, high-availability environments.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

📌 Telco Domain Architect (Melbourne)
🏢 Cognizant
📍 Melbourne