23 Sep
|
Erina Rugby League Football Club
|
Erina
23 Sep
Erina Rugby League Football Club
Erina
About the Role:
Erina Leagues Club is seeking enthusiastic and customer-focused Club Allrounders to join our team in Erina, NSW. This casual role offers flexible shifts across various departments, including bistro, gaming, bar, courtesy bus, reception, promotions, and bingo. As a key member of our hospitality team, you will be rostered across multiple areas while having a primary department focus, ensuring excellent service and a great experience for our patrons.
Please note which role you are applying for in your cover letter.
Available Departments & Responsibilities:
Bistro Supervisor
Lead and supervise daily bistro operations
- Deliver exceptional customer service and resolve guest enquiries
- Train, mentor and support food and beverage team members
- Manage staffing throughout each shift: send staff home early when trade is quiet and call in additional staff when needed.
- Assist with stock ordering, stocktake and inventory control
- Maintain high standards of food safety, cleanliness and presentation
- Ensure compliance with RSA and WHS requirements
- Support bar and gaming operations during busy periods
- Assist with opening and closing procedures
Bar & Gaming Attendants
- Assist with the operation of gaming machines while ensuring compliance with regulations.
- Process payouts and provide customer assistance as needed.
- Prepare and serve alcoholic and non-alcoholic beverages, including coffee.
- Ensure compliance with Responsible Service of Alcohol (RSA)
regulations.
- Monitor and maintain a clean and safe gaming environment.
- Adhere to Advanced Responsible Conduct of Gambling (ARCG) requirements.
Reception
- Greet patrons, manage enquiries (phone/email/in person), handle function enquiries, and provide club information.
- Process new/renewal memberships, ensure forms are complete and accurate, maintain member records, manage batches and general reception/admin tasks.
- Check ID and sign-ins, enforce club rules, handle transactions, and escalate incidents or issues to supervisors.
- Assist with club promotions, raffles, and member events.
- Encourage member participation in promotions and support the marketing team with promotional activities.
- Previous experience in club or hotel administration is a plus!
What We're Looking For:
- Previous experience in hospitality or customer service roles preferred.
- Barista skills are an advantage.
- Flexibility to work evenings, weekends, and public holidays.
- Current RSA and ARCG certifications or willingness to obtain.
What We Offer
- Award wages and penalties.
- A fun and vibrant work environment as part of a passionate hospitality team
- Ongoing training and development opportunities to enhance your skills
- Discounts on food and beverages at the club
- Versatile work arrangements to suit your lifestyle
Please note which role you are applying for in your application.
📌 Club Allrounders (Erina)
🏢 Erina Rugby League Football Club
📍 Erina