23 Sep
|
Jays Blinds
|
Derwent Park
23 Sep
Jays Blinds
Derwent Park
About the role
As our Showroom & Administration Specialist, you will be involved across a broad range of administration, customer service and operational functions, supporting the day-to-day operation of our office and helping ensure our customers, suppliers, sales team and installers receive a high level of administrative support.
Key responsibilities
- Managing incoming phone, email and showroom enquiries
- Providing professional customer service throughout the customer journey
- Scheduling appointments, installations, service calls and other jobs
- Maintaining customer and job records
- Preparing quotes and assisting customers with product and service enquiries
- Processing invoices and taking customer payments
- Following up customers, suppliers and outstanding jobs
- Liaising with installers, sales staff, suppliers and management
- Monitoring jobs to ensure they progress efficiently from enquiry through to completion
- Assisting management with reporting and other administrative requirements
About you
- Strong previous administration experience
- Excellent organisational and time-management skills
- Strong written and verbal communication skills
- A qualified, friendly and confident approach to customers
- Solid attention to detail
- The ability to manage multiple jobs and priorities at the same time
- Confidence preparing quotes, processing invoices and taking payments
- The ability to work independently while also being part of a small team
- A proactive approach to work and a willingness to identify what needs to be done
- Good general computer skills and confidence learning new software
About us
Jays Blinds Tasmania is a locally owned and operated Tasmanian business providing blinds, curtains, shutters and window furnishing services to residential and commercial customers.
📌 Showroom & Administration Specialist (Derwent Park)
🏢 Jays Blinds
📍 Derwent Park