About the role

This is a varied entry-level role supporting the wider team. You will learn how each job progresses from customer enquiry and quoting through to scheduling, manufacturing and installation. You will receive training across a range of day-to-day administration tasks and gain broad exposure to how the business operates.

No previous office experience is required. Full training will be provided. Do you enjoy learning how things work rather than simply completing the same task every day. You don't need to know everything, we'd rather you ask a question than guess. This position would suit a school leaver or someone early in their career who is looking for a opportunity to learn and develop.

Key responsibilities

- Answer incoming phone calls and emails

- Communicate with customers, builders and suppliers

- Enter, update and maintain job information

- Assist with job administration, scheduling and documentation

- Scan, file and maintain digital records

- Assist with quote and invoicing administration

- Place and follow up supplier orders

- Support the office team with day-to-day administration

- Update jobs in WorkflowMax and internal business systems

- Help information reach the right people at the right time

About you

- Have a positive attitude and genuine willingness to learn

- Are reliable, organised and attentive to detail

- Communicate clearly and confidently in person, by phone and by email

- Are comfortable using computers and have basic Microsoft Outlook, Word and Excel skills

- Ask questions when you are unsure

- Can follow instructions and gradually use your initiative

- Work accurately in a busy office and manufacturing environment





- Want to build your skills and develop a long-term career

- A driver's licence would be helpful but is not essential

About us

The Marble & Granite Fitters Cairns is a locally established business specialising in the manufacture and installation of stone benchtops throughout Cairns and Far North Queensland. Based in Portsmith, we are a small team working closely with builders, cabinetmakers, suppliers and homeowners to take projects from initial planning through to manufacture and installation.

We are continuing to grow and improve the way we work, with a strong focus on better systems, technology and communication across our office, workshop and installation teams. For someone starting their career, this is an opportunity to learn more than just general office administration. You'll gain an understanding of how the whole business operates, work with different areas of the team, and develop practical skills that can lead to greater responsibility as your experience grows.

Benefits

- Hands-on training in a real working workplace

- Pathway into administration, scheduling, operations, accounts or job management as you develop

- Opportunity to grow with the business

As your skills and confidence develop, there will be opportunities to take on additional responsibilities in areas such as scheduling, operations, accounts and job management.

How to apply

Please submit your resume along with a short cover letter telling us a little about yourself, why this position interests you and what you're hoping to learn or achieve in your first few years of work.

Previous office experience isn't essential. We're primarily looking for someone with the right attitude, reliability and willingness to learn.

Immediate start available

📌 Junior Office Administrator – Entry-Level Opportunity (Portsmith)
🏢 The Marble & Granite Fitters Cairns
📍 Portsmith