About Us:
V Hotel Spa is located inside the Savoy Hotel in Melbourne’s CBD. We provide premium massage and spa treatments in a calm, luxurious environment. Our team takes pride in delivering professional service and ensuring every guest enjoys a relaxing experience.

Position Summary:
We are seeking a well-presented, reliable, and customer-focused Receptionist to join our team. You will be responsible for managing client bookings, welcoming guests, handling payments, and supporting therapists to maintain a smooth daily flow.

Key Responsibilities:
Greet clients and manage check-ins/check-outs professionally
Manage phone, email, and online bookings with quick response and flexibility
Handle payments and client information forms
Assist with coordination between reception and therapists
Maintain a clean and welcoming reception area
Understand and communicate basic information about beauty, body, and wellness treatments

Requirements:




Experience in reception, hospitality, or customer service preferred
Robust communication and organisational skills
Knowledge or interest in beauty, body care, and wellness
Confident using booking systems and computers
Able to work weekends and public holidays on rotation
RSA Certificate

What We Offer:
Hourly pay based on experience, plus bonus and staff benefits
Supportive and professional team workplace
Ongoing training and spa treatment / product discounts

Job Types: Part-time, Fixed term
Contract length: 3 months

Pay: $27.00 – $32.00 per hour

Expected hours: 27.0 per week

Advantages:
Employee discount

Experience:
Customer service: 2 years (Preferred)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Hotel Spa Front Desk Receptionist Melbourne
🏢 V Hotel
📍 Melbourne