Amazon Web Services Australia Pty Ltd seeks a senior Transformation Leader to own end-to-end CX programs across APJC. You will guide contact center modernization, sales transformation, and end-to-end customer journey redesign, collaborating with AWS teams, customers, and partners.
You will travel 50%+ to client sites, shape CX roadmaps, and partner with executives to secure investments and measurable outcomes across multi-year programs.
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📌 Senior Cx Transformation Lead, Apac Travel 50%+ Melbourne (Australia)
🏢 Amazon Web Services (AWS)
📍 Australia
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