Customer Experience Lead: End To End Service Transformation Melbourne (Australia)

Customer Experience Lead: End To End Service Transformation Melbourne (Australia)

22 Sep
|
Cardinia Shire Council
|
Australia

22 Sep

Cardinia Shire Council

Australia

Cardinia Shire Council is seeking a Customer Experience Lead to drive a future-ready customer journey across online and in-person touchpoints. You will shape service design, analytics and change initiatives within the Future Ready Cardinia program to deliver a seamless, customer-focused experience.

In a cross-functional role, you translate strategy into practical actions, collaborate with multiple stakeholders, and establish metrics to measure progress and impact on community outcomes.
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📌 Customer Experience Lead: End To End Service Transformation Melbourne (Australia)
🏢 Cardinia Shire Council
📍 Australia

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