22 Sep
|
XPT Software
|
Australia
22 Sep
XPT Software
Australia
Senior Business Analyst – Complaints & Estates
Work as a
Senior Business Analyst supporting
Complaints (50%)
and
Deceased Estates (50%)
.
Gather and document business requirements from stakeholders.
Analyse current processes and identify gaps, impacts, and improvement areas
.
Work closely with business and Agile delivery teams
.
Prepare process flows, business requirements, and functional documentation
.
Support
UAT, testing, and business readiness activities
.
Coordinate with stakeholders to ensure requirements are clearly understood and delivered.
Assist with process improvements, SOP updates, training, and change management
.
Experience in banking/financial services, complaints, or deceased estates is highly desirable.
Robust stakeholder management and communication skills required.
📌 Business Analyst With Complaints Sydney (Australia)
🏢 XPT Software
📍 Australia