CEVA Logistics in Melbourne, VIC is seeking a Customer Care Sector Lead to manage the offshore care team and ensure high-quality service delivery. You will align offshore operations with Australian HQ, drive KPIs, and foster a productive work culture across regions.
The role requires proven leadership of large teams, robust communication and problem-solving skills, and experience with MS Office, especially Excel. Hybrid/work from home options are available.
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📌 Offshore Customer Care Lead — Hybrid/remote Ready Melbourne (Australia)
🏢 American President Lines
📍 Australia
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