Position Title:
Student Engagement Officer
Employment Type:
Ongoing
FTE / Hours:
Full-Time – 1.0 (38.0 hrs per week)
Department:
Student Services
Location:
Preston
Award / Agreement:
Melbourne Polytechnic Academic and Qualified Staff Agreement ****(PACCT)
Classification Level:
PACCT5.1
Salary:
$78,792 per annum, plus superannuation
Applications Close:
Tuesday, 22 September ****
Vacancy Number:
#407
Position Title:
Student Engagement Officer
Employment Type:
Ongoing
FTE / Hours:
Full-Time – 1.0 (38.0 hrs per week)
Department:
Student Services
Location:
Preston
Award / Agreement:
Melbourne Polytechnic Academic and Professional Staff Agreement ****(PACCT)
Classification Level:
PACCT5.1
Salary:
$78,792 per annum, plus superannuation
Applications Close:
Tuesday, 22 September ****
Job Summary
Develop, coordinate and deliver student engagement programs, events and activities that enhance the student experience and support student participation, belonging and retention.
Why You'll Love Working Here
Melbourne Polytechnic has delivered hands‐on, future‐focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.
In this role, you'll enjoy:
Meaningful work that supports education, training, innovationand student success
A supportive and collaborative team environment
Flexible work arrangements, where applicable
Exposure to diverse programs, systems and continuous improvement initiatives
A values‐driven organisation committed to inclusion, wellbeing and quality
About the Role
Reporting to the Team Lead SLAM, the Student Engagement Officer develops, coordinates, delivers and evaluates student engagement programs, events and activities that enhance the student experience and support successful transition to tertiary study.
Working collaborativelyacross Melbourne Polytechnic, you will use student feedback and student voice to develop initiatives responsive to the needs of diverse student cohorts. You will coordinate the end-to-end delivery of student events and activities, including stakeholder engagement, communications, resources, budgets and casual staffing.
This role also contributes specialist knowledge and practical advice on student engagement and event delivery, working across teaching areas, Student Services and other departments to support positive student experiences, participation, belonging and retention.
What You'll Do
Devise, plan, coordinate, deliver and evaluate student-focused events, programs and activities that promote student engagement, participation, belonging and retention
Coordinate transition and orientation activities, including Campus Welcomes,



Higher Education student orientation and other initiatives that support new students to integrate successfully into Melbourne Polytechnic
Manage multiple events and activities concurrently through the full event lifecycle, coordinating plans, timelines, documentation and operational requirements
Proactively seek and analyse student feedback and student voice to inform future programs and implement improvements in response to emerging student needs
Work collaboratively with teaching departments and other service areas to connect the broader student experience with learning and educational outcomes, and provide students with information and access to relevant services where appropriate
Build effective relationships with community organisations, industry partners, sponsors, suppliers and other stakeholders and coordinate their involvement in student engagement programs and activities
Coordinate event communications and documentation and contribute content for social media and other student communication channels
Coordinate event logistics, resources, suppliers, procurement and service providers, monitor expenditure against allocated budgets and support payment and reconciliation processes
Recruit, onboard, train and supervise casual staff and student placements as required, including rostering, allocation of duties, timesheets and appropriate guidance and support
Support safe and professional event delivery, maintaining appropriate records and documentation and exercising judgement and initiative to resolve operational matters or elevate more complex issues where required
What You'll Bring
Demonstrated experience in the development, coordination, implementation and evaluation of events, recreational activities, student engagement initiatives and/or community development programs
Demonstrated ability to plan and manage multiple events, programs or activities concurrently from initial planning through to delivery and evaluation
Highly developed organisational, planning and prioritisation skills, with the ability to work independently, manage competing priorities and meet deadlines
Strong event coordination and logistical skills, including experience coordinating resources, suppliers, procurement and event documentation
Demonstrated ability to engage effectively with students and develop initiatives responsive to the needs of diverse student cohorts
Strong interpersonal and stakeholder engagement skills,



with the ability to build productive relationships across internal teams, community organisations, partners, suppliers and other stakeholders
Highly developed written and verbal communication skills, including presentation, facilitation and cross‐cultural communication skills
Demonstrated ability to gather, interpret and respond to stakeholder or participant feedback and use evaluation findings to improve programs and activities
Demonstrated ability to exercise initiative and judgement, resolve operational issues and appropriately elevate complex matters
Experience coordinating, supervising, training and allocating work to casual employees, volunteers and/or student placements
Sound administrative and financial management skills, including monitoring expenditure, coordinating supplier payments and maintaining accurate records
Ability to prepare clear communications and contribute content for digital, social media and other student communication channels
Ability to manage own workload and adopt flexible work practices to meet operational and event requirements
Demonstrated commitment to inclusive practice, student‐centred service delivery, health and safety, equal opportunity, quality assurance and continuous improvement
Qualifications & Mandatory Checks
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.
Qualifications
To be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.
Mandatory Checks
Appointment to this position is subject to the successful completion of all mandatory employment checks.
You must hold, or be eligible to obtain:
A valid Victorian Working with Children Check (Employee)
A National Police Check
Any other role‐specific employment, regulatory or safety checks required for the position
Questions?
For further information, please contact the Recruitment Team ******
Diversity and Inclusion
Melbourne Polytechnic is an equal opportunity and child‐safe employer. We value the knowledge, skills and perspectives of Aboriginal and Torres Strait Islander peoples and strongly encourage applications from First Nations candidates. We also welcome applications from people with disability, people from culturally diverse backgrounds, women in underrepresented areas, and people of all genders, gender identities, sexual orientations and LGBTQIA+ communities.
Recruitment Agencies
Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
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📌 Student Engagement Officer (Melbourne)
🏢 Melbourne Polytechnic Employees, Location, Alumni
📍 Melbourne