Job Description
The Australian Financial Complaints Authority (AFCA) in Sydney seeks an experienced Ombudsman to lead fair, decisive outcomes for consumers. This board-appointed role requires senior legal qualifications and a track record in consumer resolution within a tribunal, regulatory, or private practice setting.
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You will chair panels, provide leadership across AFCA, mentor adjudicators and case workers, and engage with industry bodies to raise standards.
📌 Senior Ombudsman - Fairness Leader, Hybrid Role (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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