About the Role
You will be a valued member of our credit team, providing outstanding service to our Auburn store customers. You will manage the end-to-end finance process, from initial application through to settlement, ensuring a positive experience for every customer.
Key Responsibilities
End-to-End Application Management: Take and submit finance applications, obtain approvals from finance sources, and manage the signing and secure storage of all relevant documentation.
Consultative Sales: Offer motorcycle insurance and mechanical protection plans to all referred customers, optimizing every chance by providing products relevant to their needs.
Relationship Management: Build robust rapport with store customers and team
Financial Administration: Balance purchase agreements once settled, process loan contract settlements, and accurately record and follow up on all commissions.
Compliance & Accuracy: Maintain complete and accurate records in the company’s computer programs and ensure all information provided to lenders and insurers is correct and transparent.
Team Support: Support the team by assisting with customer referrals when teammates are unavailable.
What we’re looking for
Industry Interest/Experience:
A background or strong interest in finance, insurance, or the automotive sector.
Communication Excellence: Confident, customer-centric communication skills and the ability to build trust-based relationships.
Detail & Process Focused: Exceptional attention to detail and a commitment to following structured, compliant processes.
Tech Savvy: Strong computer skills and the ability to learn new systems quickly; experience with MCNET is beneficial.
Collaborative Mindset: A proactive team player who can thrive in a rapid-paced environment while meeting deadlines.
What we offer
Competitive Remuneration: Above-award pay with high earning potential.
Career Advancement: A proven career path for advancement within a national industry leader.
Training & Development: Access to industry-leading on-the-job training and required supplier accreditations.
Employee Benefits: Staff pricing on motorcycles, parts, and accessories.
Great Culture: A fun, high-performing workplace with a supportive management team.
Important Information
Schedule: Five day working week with one RDO per week
Requirements: Successful applicants must undergo a criminal check as well as credit, insolvency, and bankruptcy clearance
📌 Business Manager Auburn
🏢 Morgan & Wacker Motorcycles
📍 Auburn
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