Job Description

As Branch Manager, you will be responsible for the overall performance and day-to-day operations of the Brooklyn branch, ensuring the business achieves or exceeds sales, margin and operational targets.

Reporting to the Regional Manager, you will lead a team across sales, warehouse and branch operations while driving customer service excellence and business growth.

Key responsibilities include:
Leading and developing a high-performing branch team
Managing branch sales, profitability and operational performance
Monitoring sales and margin performance and implementing improvement strategies
Building and maintaining solid relationships with key customers
Identifying opportunities to grow revenue and expand market share
Managing branch inventory, stock control and stocktakes
Overseeing warehouse operations, safety and security standards




Ensuring compliance with company policies, procedures and Work Health & Safety requirements
Managing branch administration, reporting, invoicing, banking and debtors
Conducting regular team meetings, coaching and performance reviews
Supporting and developing team capability through training and mentoring
Handling complex customer enquiries and delivering exceptional customer service
Working closely with Sales Representatives and Regional Leadership to achieve business objectives

This role offers a balance of operational leadership, customer engagement and business development, making it ideal for a hands-on manager who thrives in a quick-paced workplace.

📌 Branch Manager Brooklyn
🏢 Truckline
📍 Brooklyn