AA Plumbing Maintenance is seeking a Receptionist/Office Administrator to join our team!

(Please note that Australian working rights are essential.)

Competitive salary + performance-based bonuses

Adaptable working arrangements where possible

Ongoing training and development opportunities

Real growth opportunities within a family-oriented business

Supportive team where everyone is respected and valued

Learn recent skills across scheduling, customer service, and marketing

Join a growing Melbourne plumbing business with a strong local reputation!

About the role

As a Receptionist/Office Administrator, you'll be the first point of contact for our customers and the organisational backbone of our daily operations.

Your day-to-day responsibilities will include:
answering incoming customer calls and enquiries
booking, scheduling, and coordinating plumbing jobs
communicating with customers regarding appointments
following up quotes and outstanding jobs
assisting with invoicing, administration, and data entry
assisting with basic marketing and social media management




keeping the office and daily workflow organised.

What you'll bring to the role
Full Australian working rights essential
Highly organised with robust attention to detail
Comfortable taking responsibility and working independently
Positive computer skills and ability to learn new systems
Willing to develop marketing and social media skills
Previous reception/administration experience highly regarded.
Previous experience working in reception/administration for a plumbing company

About us

AA Plumbing Maintenance is a growing plumbing maintenance business specialising in blocked drains and hot water system changeovers across Melbourne. We're a close-knit team that takes pride in delivering prompt, fair, and reliable service that customers are happy to recommend to friends and family. If you're looking for a long-term role where you can grow with the business and genuinely make a difference, we'd love to hear from you!
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📌 Receptionist / Office Administrator Melbourne (Australia)
🏢 AA Plumbing Maintenance
📍 Australia