Financial Hardship Support Specialist Brisbane

Financial Hardship Support Specialist Brisbane

22 Sep
|
Boq Group
|
Brisbane

22 Sep

Boq Group

Brisbane

BOQ Group is seeking a Customer Assistance Specialist on a 12 month max term contract in Brisbane. You will assess hardship requests, work with customers to understand circumstances, and identify practical support options to achieve sustainable outcomes.

The role emphasizes empathy, explicit communication, and the ability to manage sensitive conversations while maintaining high standards of accuracy and customer service. A team-oriented team setting supports growth within financial services.
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📌 Financial Hardship Support Specialist Brisbane
🏢 Boq Group
📍 Brisbane

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