Sales Support & Customer Service | Medical Equipment
Join a growing medical company that supports 160+ hospitals across Australia
Varied role: admin, customer service, sales support and more
Close-knit Truganina team & UK team that genuinely values your effort
Part time, office based, room to grow as we grow
About us
Tenacore is an Australian, medical equipment specialist.
We repair patient monitoring and ultrasound equipment, supply compatible consumables, and keep critical hospital equipment running for over 160 sites nationally.
Our Melbourne team is small, hands-on, and proud of the part we play in healthcare.
About the role
This is a busy, varied role at the heart of our Melbourne operation.
One moment you're raising quotes and processing purchase orders, the next you're on the phone looking after a long-standing customer or helping the sales team pull a tender together.
You'll be the kind of person who takes pride in getting the details right, enjoys looking after people, and wants to genuinely understand the products we work with.
What you'll be doing
Proactive phone contact with our existing customer base
Looking after customers with fast, friendly, same-day responses




Collaborating with our Office Manager, Sales Manager & Warehouse Team
Raising and processing invoices, purchase orders and quotes
Liaising with suppliers on orders, pricing and stock
Covering our warehouse (picking, packing, dispatch) during leave and busy periods
What we're looking for
Meticulous attention to detail: accuracy is everything in what we do
A genuine passion for healthcare and an appetite for learning technical product information
Warm, confident phone manner and a real customer-service mindset
Highly organised and comfortable across admin, invoicing and quoting
Happy to switch between the desk and the warehouse floor
Medical or healthcare industry experience is a bonus, not essential
Our values
We own the outcome— we solve problems properly, not just pass them on
We raise the standard— quality and detail matter, because patients depend on them
We make things easier— we remove friction and make customers' lives easier
We are one team— we step in and support each other
We respect every relationship— with colleagues, customers and suppliers alike
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📌 Sales Support & Customer Service | Medical Equipment (Melbourne)
🏢 Tenacore
📍 Melbourne