Join Our Customer Care Dream Team in Robina!
Ready to kick‐start a career that actually fits your life?
Want to make a real difference while working with a supportive, energetic crew?
This is your moment.
We're growing fast and looking for enthusiasticCustomer Service Officersto join our Robina Contact Centre — supporting Australians and helping them access the services they deserve.
No call‐centre experience?
No problem.
If you've got heart, hustle, and a passion for helping people, we want you.
Job Title:
Customer Service Officer
Job Description
Ready to kick‐start a career that actually fits your life?
Want to make a real difference while working with a supportive, energetic crew?
This is your moment.
We're growing fast and looking for enthusiasticCustomer Service Officersto join our Robina Contact Centre — supporting Australians and helping them access the services they deserve.
No call‐centre experience?
No problem.
If you've got heart, hustle, and a passion for helping people, we want you.
What's in it for you?
$***** per hour + 12% super
Up to $480 in monthly incentives(yes, that's up to $5,760 a year!)
$500 sign‐on bonusfor new starters
Full‐time paid training for 7 weeks
MultipleMarch & Aprilstart dates
Permanent roleswith real career growth — 80% of our leaders started on the phones
Monday to Friday between7:00am and 7:00pm, with a rosteredSaturday once per fortnight
Amazing workspace: Chill‐out zone, ping‐pong table, free barista‐style coffee, weekly fruit baskets
Right next to Robina Town Centre
Why you'll love it here
A diverse, inclusive team where everyone belongs
A global company with stability and endless opportunities
Fun events, supportive leaders, and a culture that celebrates YOU
Who we're looking for
You're someone who:
Loves delivering quality customer service
Connects with people beyond the transaction




Communicates clearly and confidently
Learns fast and adapts easily
Enjoys hitting goals and growing your skills
Is anAustralian Citizen
If you've worked in retail, hospitality, sales, or any customer‐facing role — you're already halfway there.
Ready to jump in?
This is your chance to build a meaningful career, support your community, and join a team that's fun, supportive, and full of opportunity.
About Concentrix
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands.
Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
If you are excited to take on a recent challenge and join a team that is creating game-changing journeys for employees and customers,
Applicants must be at least 18 years of age and pass a police check and other pre‐employment checks
Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms.
As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities.
Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.
Location
AUS Gold Coast - Robina Town Centre Dr Lvl2
Time Type
Full time
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📌 Customer Service Officer (Gold Coast)
🏢 Concentrix
📍 Gold Coast