Service Advisor / Customer Service Officer
Are you looking for a new start with a locally owned company?
McRae Motors Wodonga is a large multi franchised family operated motor dealership covering the greater Albury-Wodonga area.
We are now seeking the right candidate, with a robust focus on customer service, to join our successful Service team in the role of Service Advisor / Customer Service Officer.
Reporting to the Service Manager your day to day duties will include:
Acting as the main point of contact for all customer enquiries
Greeting customers face to face and over the phone
Writing and invoicing customer paperwork in a timely manner
Following up and liaising with customers about their car servicing requirements
Updating customers on their service or repair work throughout the day
Booking customers into our computer system for servicing and repair work
Follow our internal processes and procedures
The successful applicant must have:
Excellent communication skills oral and written




Be punctual with a strong work ethic
Able to meet timelines and work in a busy environment
Be able to start at 7.30 am Monday to Friday
Previous experience, while not necessary will be viewed favourably
Effective time management, with the ability to multi-task
Benefits and Perks:
On-going training and support
Excellent work environment and conditions with a friendly team
This role is vital to the dealership's success and customer retention.
Each day you will be required to deliver an exceptional experience in a high paced environment.
The successful applicant will receive a competitive salary and a team orientated commission structure.
McRae Motors is a community minded, family owned business which prides itself on being an employer of choice throughout Albury-Wodonga region.
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📌 Service Advisor / Customer Service Officer (Victoria)
🏢 McRae Motors
📍 Victoria