Job Description
City FM Australia (City)provide world leading Facilities Management, Engineering and Energy solutions which ensure protected,successful and sustainable outcomes, on time and on budgetfor our partners.
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The Opportunity: This role offers an
enthusiastic,motivated
and ambitious customer service representative an opportunity to join a fast paced, professional team taking your career to the next level by supporting our valued customer, Coles.
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This is a Full-time
Permanentopportunity
working Monday - Friday between 7am and 7pm on a rotating roster. Why you want to work for our team:
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Workingwithin a custom designed modern building with free on- site secure parking
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Supportive,



funand encouraging team earning above award wage
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Career progressionmaking use of our extensive learning and
developmentprogram.
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Discounts Hub with exclusive discounts across major Australian retailers
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Effectively manage a high volume of both inbound/outbound calls.
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Resolve, manage and escape problems logged by our customers.
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Accurately capturedata and work to realistic KPI's.
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Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.
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📌 Customer Service Advisor (Victoria)
🏢 City Facilities Management
📍 Victoria