Linkly in Melbourne is seeking a Service Management Lead to own problem, change and incident management for our payment integration platform. You’ll ensure incidents convert to properly managed problems, drive root-cause analysis, and push findings into change and backlog workflows for remediation.
You’ll shape the process across Infrastructure and Delivery, educating teams and building buy-in with influence rather than authority in a quick-moving fintech workplace.
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📌 Service Management Lead: Incident, Problem & Change Melbourne
🏢 Linkly
📍 Melbourne
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