Job Description
Juice Cheltenham is delighted to be supporting a fantastic client in the search for temporary staff leading up to and for the Christmas period. This is for an exciting client of ours, based in Pershore, we are seeking a number of Customer Service
Advisors/Administrators.
If successful, we have start dates happening from mid October through to mid November, whilst committing until Christmas or slightly into the New Year, depending on sales levels..
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Day to Day
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Handling Customer service queries via phone, email, and live chat functions.
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Placing corporate orders and liaising with corporate clients.
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Producing quotations and advising customers on products the suit.
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Investigating and resolving customer complaints.
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Investigating and resolving delivery queries
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What Are We Looking For
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Individuals looking for seasonal administration work within a fast-paced environment.
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Excellent customer service skills.
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Self-motivated and enthusiastic. Someone who is ready to make a real difference.
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Customer Service experience,



whether that's face-to-face or in a call centre environment would be advantageous but not essential. We're interested in your excellent communication skills.
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Positive attitude and able to provide excellent customer service.
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Experience within a regulated environment, with strong attention to detail, would be beneficial.
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Can easily navigate your way through multiple systems and tasks at any one time.
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Able to deal with sensitive and challenging conversations along with complaints and have the resilience to bounce back from them.
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Have good IT skills.
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Good numeracy skills.
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Active listening skills.
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Can be flexible with working hours during the busy periods (Christmas) to ensure we maintain our customer service and quality standards. This can include some evening and weekend work.
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Working hours will be Monday to Friday *************) during the lead up, with weekend hours being introduced closer to Christmas (these can be versatile and would be working from home).
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If you're interested in finding out more information, we would love to hear from you.

📌 Temp Customer Service Administrator (Burnie)
🏢 Juice Recruitment
📍 Burnie