Job Description
Systems Engineer - Mining | DIDO | 1 Week On / 1 Week Off
n
We're looking for an experienced Systems Engineer to join our team supporting a key mining client in Central Queensland.
n
This is a drive-in/drive-out (DIDO) opportunity suited to someone based around Blackwater, Emerald, Mackay or surrounding areas, with the ability to travel to site for their rostered week.
n
You'll be working in a hands-on infrastructure environment supporting critical server, cloud and network systems. The role is primarily L2 with a pathway towards L3, with opportunities to take on more project work and build your technical capability as you develop in the role.
n
The Roster Week 1: 10-hour days onsite at the mine, supporting BAU, infrastructure, escalations and project work.
n
Week 2: Normal working hours from home, focusing on monitoring, administration, change management and remote support across mining clients.
n
What You'll Be Doing
n
n
Support and maintain server, virtualisation and cloud infrastructure
n
Administer Windows Server, Active Directory, Group Policy, DNS, DHCP and Microsoft Cloud Services
n
Support network infrastructure including switches, firewalls, wireless and VPNs
n
Troubleshoot and resolve complex L2/L3 escalations
n
Take a proactive approach to identifying issues and carrying out root cause analysis
n
Assist with infrastructure projects including upgrades, migrations, deployments and lifecycle replacements
n
Manage backup, disaster recovery and business continuity solutions
n
Work closely with onsite technicians and client stakeholders
n
Provide remote infrastructure support to other mining accounts during WFH weeks
n
Maintain accurate technical documentation and change records
n




Work within mine site safety requirements and operational procedures
n
n
What You'll Bring
n
n
Experience as a Systems Engineer, Infrastructure Engineer, Senior Systems Administrator or similar
n
Previous mining experience is required
n
Strong experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID
n
Solid networking knowledge across TCP/IP, VLANs, routing, switching, wireless, firewalls and VPNs
n
Experience with VMware or Hyper-V
n
Experience with backup, disaster recovery and monitoring solutions
n
Strong troubleshooting and root cause analysis skills
n
A proactive approach to BAU support and infrastructure management
n
Ability to work independently and take ownership of technical issues
n
Strong communication skills when working with technical teams and clients
n
Current Australian driver's licence and ability to travel to mine sites
n
Ability to complete and pass a pre-employment medical, including regular drug and alcohol testing
n
Current Coal Board Medical (CBM) and/or Standard 11
n
Experience with Halo PSA or similar PSA
n
Microsoft certifications such as AZ-104, AZ-******* or equivalent
n
Experience with Ninja RMM, Auvik or similar monitoring platforms
n
n
The Chance
n
This is a great opportunity for an experienced L2 Systems Engineer looking to move towards L3 infrastructure and project work.
n
You'll have the opportunity to work across a critical mining environment, become more involved in proactive infrastructure management and root cause analysis, and build your capability across a broader range of technologies and projects.
n
Location:
n
Central Queensland / DIDO
n
Roster:
n
1 week onsite / 1 week WFH
n
Onsite:
n
10-hour days during mine-site week

📌 Systems Engineer (New South Wales)
🏢 Humanised Group
📍 New South Wales