Job Description
As a Treatment Coordinator, you will play an significant role in helping patients understand their orthodontic treatment options and ensuring they receive an exceptional experience from their first consultation.
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Key responsibilities
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Coordinating and conducting new patient consultations
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Explaining orthodontic treatment options and treatment plans
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Discussing treatment fees and payment options with patients and families
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Building strong relationships with patients and their families
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Following up new patient enquiries and treatment leadsSupporting treatment acceptance and patient conversion
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Coordinating appointments and patient treatment journeys
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Working closely with our orthodontists and clinical team
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Providing outstanding customer service throughout the patient experience
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Maintaining accurate patient records and administrative processes
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About you
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Experienced in orthodontrics - highly preferred
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Experienced in a Treatment Coordinator or similar dental role
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Warm,



friendly and confident when communicating with patients
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Comfortable discussing treatment plans and fees
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Highly organised with excellent attention to detail
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Professional, reliable and proactive
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Confident working independently while also being a strong team player
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Passionate about providing an exceptional patient experience
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Comfortable working across our Belconnen, Manuka and Gungahlin practices
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About us
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Embrace Orthodontists is an expanding orthodontic practice with three locations across Canberra - Belconnen, Manuka and Gungahlin.
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Above Award wages
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Full-time position within a growing practice
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Work across three modern Canberra locations
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Join a supportive and friendly orthodontic team
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Opportunity for career growth as our practice continues to expand
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Be part of creating positive experiences and life-changing smiles for our patients
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📌 Treatment Co-Ordinator (Canberra)
🏢 Embrace Orthodontists
📍 Canberra