Job Description
CASUAL DENTAL RECEPTIONIST
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Bendigo Children's Dentistry | Bendigo, Victoria
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Join our friendly paediatric dental team!
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Bendigo Children's Dentistry is looking for a friendly, organised and enthusiastic Casual Dental Receptionist to join our team.
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We are a private paediatric dental practice dedicated to providing exceptional dental care in a warm, welcoming and positive environment for children and their families.
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This is a fantastic opportunity for someone who enjoys working with people, thrives in a busy setting and takes pride in providing outstanding customer service.
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About the Role
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As a Dental Receptionist, you will be an important part of the patient journey and the first point of contact for many of our families.
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Your responsibilities will include:
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Welcoming children and families to the practice
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Answering and managing telephone enquiries
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Booking and managing appointments
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Responding to emails and patient enquiries
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Processing payments and private health insurance claims
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Managing patient recalls and follow-up
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Updating patient records accurately
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Liaising with specialists, dentists, oral health therapists and dental assistants
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Supporting the smooth running of the reception area
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Assisting with administrative tasks and general practice duties
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Providing a high level of customer service to every family who attends our practice
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About You
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We are looking for someone who is:
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Friendly, warm and approachable
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Excellent with children and families
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Highly organised and reliable
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Professional and well presented
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Confident communicating with people both face-to-face and over the phone
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Calm and capable in a busy environment
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Able to multitask and prioritise effectively
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A strong team player
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Positive and willing to learn
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