Job Description
Front Desk Receptionist / Patient Care Coordinator
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Diem Dental – East Melbourne
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At Diem Dental, we believe dentistry should be thoughtful, ethical, highly personalised, and focused on long-term health and quality of life.
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We are a bespoke practice committed to delivering comprehensive, science-based dentistry with genuine care, attention to detail, and an exceptional patient experience. Our patients value trust, comfort, quality, and relationships — and so do we.
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We are looking for an experienced and mature-minded Front Desk Receptionist / Patient Care Coordinator who brings warmth, professionalism, initiative, and strong character to our team.
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This is not a "transactional" front desk role.
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What We Value
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We are seeking someone who:
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Naturally creates warmth and connection with patients and team members
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Is ethical, trustworthy, dependable, and takes pride in doing things properly
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Has a positive outlook and approaches challenges with calmness and solutions
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Enjoys learning, improving, and growing professionally
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Understands the importance of communication, detail, and patient experience
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Works collaboratively and contributes to a supportive, respectful culture
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About the Role
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You will be responsible for:
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Welcoming and caring for patients with professionalism and empathy
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Managing appointments, communication, and patient coordination
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Supporting the clinical team and contributing to smooth daily operations
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Helping maintain a calm, organised, high-standard environment
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Building long-term relationships with patients through genuine care and service
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What We Offer
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A highly regarded East Melbourne practice with a loyal and appreciative patient base
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A supportive and respectful team culture
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An setting focused on quality, growth, and continuous improvement
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Long-term career stability and professional development
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Modern systems and a well-organised practice
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$***** per hour full time depending on experience
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Experience
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Previous dental reception experience is strongly preferred.
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If you are someone who values professionalism, meaningful patient care, and being part of a team striving for excellence, we would love to hear from you.

📌 Front Desk Reception (Victoria)
🏢 Diem Dental in East Melbourne
📍 Victoria