Job Description
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and
Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Nice to have skills(Top 2 only)
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Problemanalysis and resolution
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Communicationand Collaboration Skills Solid ability to work collaboratively
withcrossfunctional
teams, including superannuation experts and other
softwaredevelopers,
to deliver highquality solutions.
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Detailed Job Description:
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experienced Senior Service Integration & Service Delivery Leader to overseemission-critical,



high-availability services within regulated
enterpriseenvironments.
The role will be responsible for leading Service DeliveryManagers and multi-vendor SIAM teams, ensuring operational excellence acrossIncident, Problem, Change, Release, Monitoring, and Vulnerability Management. The successful candidate will drive service stability, major
incidentmanagement,
continual service improvement, SLA/XLA governance, and servicetransition activities while leveraging AI, automation, and modern cloudtechnologies to optimize service delivery and business outcomes. Strongstakeholder management, leadership of complex service ecosystems, ITILexpertise, and a proven track record of delivering measurable
operationalimprovements
are essential.

📌 Lead Consultant-Stakeholder Management (New South Wales)
🏢 XPT Software
📍 New South Wales