Job Description
AA Plumbing Maintenance is seeking a
Receptionist/Office
Administrator to join our team!
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(Please note that Australian working rights are essential.)
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Competitive salary + performance-based bonuses
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Flexible working arrangements where possible
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Ongoing training and development opportunities
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Real growth opportunities within a family-oriented business
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Supportive team where everyone is respected and valued
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Learn new skills across scheduling, customer service, and marketing
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Join a growing Melbourne plumbing business with a robust local reputation!
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About the role
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As a
Receptionist/Office
Administrator, you'll be the first point of contact for our customers and the organisational backbone of our daily operations.
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Your day-to-day responsibilities will include:
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answering incoming customer calls and enquiries
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booking, scheduling, and coordinating plumbing jobs
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communicating with customers regarding appointments
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following up quotes and outstanding jobs
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assisting with invoicing, administration, and data entry
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assisting with basic marketing and social media management
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keeping the office and daily workflow organised.
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What you'll bring to the role
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Full Australian working rights essential
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Highly organised with strong attention to detail
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Comfortable taking responsibility and working independently
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Good computer skills and ability to learn new systems
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Willing to develop marketing and social media skills
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Previous
reception/administration
experience highly regarded.
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Previous experience working in
reception/administration
for a plumbing company
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About us
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AA Plumbing Maintenance is a growing plumbing maintenance business specialising in blocked drains and hot water system changeovers across Melbourne. We're a close-knit team that takes pride in delivering prompt, fair, and reliable service that customers are happy to recommend to friends and family. If you're looking for a long-term role where you can grow with the business and genuinely make a difference, we'd love to hear from you!

📌 Receptionist / Office Administrator (Victoria)
🏢 AA Plumbing Maintenance
📍 Victoria