Job Description
Percepta in Melbourne is seeking a Customer Support Program (CSP) Administrator to assess Ford Express Current Vehicle warranty coverage in Australia and New Zealand. You will review claims for correct category, repair method and standard repair times, ensuring accurate adjudication of Ford Australia's contribution to repair costs.
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You will liaise with Service Engineering and dealership networks to support process compliance, documentation accuracy, and timely resolution of warranty claims across
📌 Automotive Warranty Claims & Csp Support Admin (Victoria)
🏢 Percepta
📍 Victoria
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