Contact Center Manager: Drive Exceptional Member Experience (New South Wales)

Contact Center Manager: Drive Exceptional Member Experience (New South Wales)

21 Sep
|
Teachers Health
|
New South Wales

21 Sep

Teachers Health

New South Wales

Job Description
Teachers Health in Australia is seeking an experienced Contact Centre Manager to lead our high-performing team and shape member service excellence across every interaction. You will lead a team of Team Leaders, drive service quality and productivity, partner with Workforce Planning, and use data insights to identify improvement opportunities while guiding change initiatives in a fast-paced setting.
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This role requires strong leadership, emotional intelligence and a commitment to diversity and

📌 Contact Center Manager: Drive Exceptional Member Experience (New South Wales)
🏢 Teachers Health
📍 New South Wales

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