Job Description

Citymed Medical Centre – South Melbourne VIC

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As the first point of contact for our patients, you will play an significant role in creating a positive and caring experience.

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Key responsibilities

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Greeting patients in a friendly and qualified manner
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Answering telephone calls and managing patient enquiries
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Booking, confirming and changing appointments
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Processing Medicare claims, private fees and payments
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Managing patient registrations and medical records
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Scanning, emailing and handling incoming correspondence
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Communicating with doctors, nurses, specialists and other healthcare providers
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Maintaining patient privacy and confidentiality
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Completing general reception and administrative duties
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Helping the clinic run efficiently throughout the day
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About you

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Has previous medical reception or healthcare administration experience
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Has excellent communication and customer-service skills
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Is organised,



dependable and able to manage a busy reception area
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Has good computer and administrative skills
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Can work calmly and professionally under pressure
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Works well independently and as part of a team
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Understands the importance of patient confidentiality
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Has a positive attitude and solid attention to detail
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About us

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CityMed Medical Centre is a busy, contemporary mixed-billing clinic located in the heart of South Melbourne. Our team includes experienced GPs, nurses, receptionists, allied health professionals and visiting specialists.

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Competitive pay of $30–$33 per hour plus super, depending on experience

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A friendly, respectful and supportive team

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A modern clinic in a convenient South Melbourne location

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Training and opportunities to develop your medical administration skills

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A varied role within a growing multidisciplinary medical centre

📌 Medical Administration Victoria
🏢 CityMed Medical Centre
📍 Victoria