Job Description

This is the role that keeps the commercial side of the business running. You are the first person a customer speaks to, the person who gets their order into the system correctly, and the person who makes sure our pricing, range and category data is right everywhere it appears - on our own systems and on our retailers' portals.

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Key responsibilities

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Answer customer queries on orders, pricing, product and delivery
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Process sales orders from receipt through to confirmation, track them, and communicate delivery status
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Maintain pricing schedules and keep listings, SKUs and product information current across every online and retail portal
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Support the team with retail range submissions and new-line forms
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Compile sales and order data that drives demand planning
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About you

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A couple of years in sales support, category assistant or sales administration - food or FMCG is ideal, but experience in any rapid-moving setting is relevant
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Intermediate Excel: lookups, pivot tables, comfortable with a big data extract
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Experience entering orders in an ERP or order management system
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Genuinely positive written communication - you will be running customer conversations on your own
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Accuracy under deadline, and the discipline to check your own work
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Australian work rights (we cannot offer visa sponsorship)
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Experience with retail supplier portals such as Woolworths Partner Hub or the Coles supplier portal is a real advantage, as is any exposure to FlexiBake, Unleashed or Xero
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About us

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We are an Australian food group with three brands - Land of Plenty Food Co, Belladotti and Choices Food Group - supplying major retailers and food service distributors around the country. We are growing, and our sales team needs someone to take ownership of everything that sits behind the order.

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Permanent full-time role with a stable, growing business
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Working directly with the people who make the decisions
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Small enough that your work is visible, big enough that there is somewhere to go
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📌 Sales & Category Support Coordinator New South Wales (Australia)
🏢 Land of Plenty Food
📍 Australia