Mercy Community is seeking Part time and Casual Support Service Workers to join our friendly and dedicated team at Loreto. In this role, you’ll make a real difference every day by delivering high-quality hospitality and support services that enhance the wellbeing of our residents.

What you’ll do

As a Support Service Worker, no two days are the same! You’ll take pride in creating a clean, comfortable, and welcoming workplace for our residents through:

Kitchen & Dining:
Assisting with the preparation, assembly, and delivery of nutritious meals
Supporting dietary needs and preferences
Preparing beverages and serving meals to HACCP standards
Keeping dining areas clean, inviting, and enjoyable

Cleaning & Laundry:
Maintaining resident rooms and shared areas to a high standard
Conducting full cleans of vacated rooms to welcome new residents
Delivering laundry services with care and efficiency

About you

You’re a compassionate and reliable team player who takes pride in your work. You bring a positive attitude, attention to detail, and a genuine commitment to supporting others.
Certificate III in Hospitality (or equivalent) – desirable
Previous experience in a similar role – desirable




Valid police check or willingness to obtain one

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, community and residential aged care. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic advantages, such as:
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component ff3LkF2ZzTI
Provide you and your immediate family free, professional and confidential counselling services through our employee assistance program
Free annual influenza and/or other vaccination reimbursements
Benyfits – is an employee benefits program designed to help you save money on living costs
Novated leasing options to reduce your taxable income
Ability to cash out or purchase additional annual leave

For any queries, please contact .
J-18808-Ljbffr

📌 Support Service Worker Townsville
🏢 Mercy Community
📍 Townsville