Job Description
General Manager/ Senior Property Manager - Build To Rent – Melbourne CBD
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Reporting to: Portfolio Manager
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Employment Type: Full-Time
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About the Asset
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This flagship Melbourne CBD property is nearing construction completion, that is a design-led residential community offering:
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Prime CBD positioning offering stunning views, public transport and major retail
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Contemporary interiors and vibrant shared spaces designed to foster community
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The Role
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We are looking for an experienced and commercially focused General Manager/Senior Property Manager to lead performance at our Melbourne CBD asset while contributing to the success of the broader Melbourne portfolio. This would be a outstanding role for an Assistant GM or Leasing Manager with BTR experience to step up.
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This is more than a site-based role. It is a leadership opportunity for someone ready to influence strategy, strengthen operational standards, and build a team and capability. You will take full accountability for financial outcomes, resident experience, and operational excellence — with a clear pathway toward future Cluster-level leadership.
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You will collaborate closely with Head Office and on-site teams to ensure the asset not only performs, but outperforms.
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Your Impact
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Drive Revenue & Leasing Performance
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Take full accountability for occupancy, rental growth and revenue delivery
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Analyse leasing data and adjust strategy in partnership with the Operations team
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Optimise enquiry management and conversion performance
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Make informed pricing and incentive decisions within approved parameters
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Implement proactive renewal and retention strategies
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Control staffing, contractor, utility and supply costs
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Identify efficiencies and eliminate avoidable spend
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Ensure accurate budgeting, forecasting and reporting
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Elevate the Resident Experience
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Champion a high-quality, hospitality-driven living experience
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Lead communication standards and resident engagement initiatives
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Maintain strong online reviews and retention metrics
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Conduct regular quality checks to ensure presentation aligns with premium brand standards
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Maintain Operational & Compliance Excellence
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Oversee compliance audits and reporting obligations
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Ensure all documentation, registers and contractor records are current and accurate
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Proactively resolve complex resident or operational matters
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Maintain a culture of accountability and operational consistency
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The Mindset We're Seeking
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This role demands a business owner's mentality. You will:
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Establish and stabilise a 500 apartment asset as if it were your own investment
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Balance commercial outcomes with community experience
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Act decisively and independently
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Continuously identify opportunities to improve income, efficiency and presentation
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Understand the relationship between day-to-day decisions and long-term asset value
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About You
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You bring a blend of hospitality excellence and property expertise, including:
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At least 2 years' experience in BTR or PBSA OR senior property management in Commercial or retail
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OR A minimum of 5 years in hotel or hospitality operations; Commercial/ Retail Property Management
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Strong leasing and organisational capability
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A genuine understanding of customer satisfaction and community building
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High commercial awareness with a results-driven mindset
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Confidence operating autonomously and owning outcomes
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A agents reps certificate / Cert 4
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What High Performance Looks Like
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Occupancy and rental targets are consistently achieved or exceeded
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Revenue management is proactive and data-driven
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Operating costs are tightly managed within budget
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Resident satisfaction and retention remain strong
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The property is compliant, well-presented and performing at a premium standard
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If you are a commercially sharp operator with hospitality instincts and the ambition to grow into broader portfolio leadership, this is your opportunity to step forward.

📌 General / Senior Property Manager - Build To Rent (Victoria)
🏢 Capstone Recruitment
📍 Victoria