Job Description
Job Description
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The position is available at Caritas Christi Kew. Work for one of Australia's leading hospital groups. Part time permanent opportunity! 22.5 hours per week Wednesday to Friday working (8:*******:00) with an option to pick up extra shifts if available.
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About the Role
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You will provide crucial clerical support and facilitate patient management for the Palliative Care unit. Including admitting patients completing reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is always preserved.
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Create patient records and complete all necessary information accurately and in line with current procedures
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Admit patients accurately and in a timely manner
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Maintain a high level of customer service by handling patient/ family enquires via telephone and in person, in an effective, professional, and caring manner
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Arrange appointments for patients as requested by clinical staff
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The classification for this position will be HS1 - HS17 ($65,739 - $72,677 per annum pro rata).
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Your Contribution
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Previous administration experience in a health setting
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Knowledge of medical terminology
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Knowledge of private health fund billing and public health funding
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Knowledge of Patient Administration Systems
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Strong communication skills, both written and verbal
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Ability to work independently in a multidisciplinary team
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Advanced computer skills, including Microsoft Office applications
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Excellent customer service skills
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A valid Nationally Coordinated Criminal history check, or willing to obtain
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What We Offer
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A focus on wellbeing initiatives, with regular events and programs
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Confidential, solutions-focused employee counselling
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A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
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Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
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Salary Packaging - Increase your take home pay!
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In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
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Discounts and Promotions always available through our Foundation
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Regular opportunities for professional development to assist you to reach your career goals
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Culture of continuous improvement
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About the Team
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You will be a part of the Environmental Services team, which is a large and varied department operating across multiple locations within St Vincent's Melbourne campus. We have Patients Services Clerks are located at both Fitzroy and Kew.
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Working at St Vincent's
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St Vincent's Hospital Melbourne (SVHM)



is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
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Health and Safety & Immunisation Requirements
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SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory
immunisations/vaccinations.
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Closing Date
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18 October *******:59pm
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Reconciliation Action Plan
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At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
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EEO & Diversity Statement
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We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
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Additional Information
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Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
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For further information, visit https
://
-us/reconciliation or get in contact at
******.
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View Reconciliation Action Plan.
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Code of Conduct: View Code of Conduct.

📌 Receptionist / Patient Services Clerk (Victoria)
🏢 St Vincent's Health Australia
📍 Victoria