Job Description

Ignition car Centre is seeking an Automotive Service Advisor to join our growing team in Banyo, Brisbane.

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In this full-time role you will be the first point of contact for our customers and service team. You will be responsible for service bookings, greeting customers on drop off/collection, communicating with customers for additional work to be carried out and accurately invoicing repair orders.

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Key responsibilities

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Greet customers and understand their vehicle concerns and requirements
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Book vehicles in for servicing, repairs, inspections and diagnostics
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Prepare repair orders and provide accurate estimates
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Explain required repairs and costs clearly to customers
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Liaise with Workshop Staff
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Keep customers updated on repair progress and any additional work
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Obtain approval before carrying out additional repairs
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Check completed work and ensure the vehicle is ready for collection
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Handle customer questions and follow ups
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What We're Looking For

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Strong customer service and communication
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Automotive knowledge or willingness to learn
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Good organisation and time management
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Dealer Management Experience or willingness to learn
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Attention to detail and accurate paperwork
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Professional, friendly and confident manner
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Competitive remuneration based on experience plus ability to earn commissions on sales
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A secure, full time position
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The chance to work with the INEOS Grenadier, Leapmotor and Fiat Skilled Brands
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Professional development and career-progression opportunities
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The systems, tools and resources required to perform the role successfully
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Opportunity to sell vehicle accessories
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About Ignition Car Centre

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Ignition Car Centre is the Brisbane home of INEOS Grenadier and Leapmotor.

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We pride our Aftersales support through exceptional customer service, strong processes and a passionate, high-performing team. As our business continues to grow, we are looking for experienced specialists who take pride in accuracy, customer service and accountability.

📌 Automotive Service Advisor Queensland
🏢 Ignition Car Centre
📍 Queensland