Zurich Cover-More Brisbane is seeking a Travel Assistance Case Manager to be the first point of contact for travellers during emergencies, providing calm, explicit, and compassionate support.
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You will locate the nearest medical or security resources, facilitate payments, and guide travellers through the services we offer. Spanish, French or Italian language skills are a plus, and a rotating 7AM–9PM roster is required. The role offers a hybrid work pattern with 3 days in office and 2 days at home.