Job Description
You will be responsible for coordinating and hosting Chef's Table experiences, pie-making classes and occasional on and off-site events, working closely with chefs and front-of-house team. This is a varied role that combines customer service, event administration and hands-on event hosting, ensuring every guest enjoys a seamless and memorable experience from their initial invitation through to the end of each event.
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Key responsibilities
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Managing bookings, invitations and guest RSVPs
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Preparing menus, signage and place cards
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Responding to customer enquiries and securing reservations
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Collecting dietary requirements and communicating them to the team
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Setting up event spaces before service
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Greeting and hosting guests throughout their experience
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Assisting with food and beverage service during Chef's Tables and events
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Presenting dishes and sharing menu highlights with guests
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Providing wine and beverage service
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Maintaining a clean, organised service area
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About you
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Friendly, confident and genuinely enjoys working with people
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Highly organised with excellent attention to detail
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Comfortable managing bookings and customer enquiries
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Calm and qualified in a busy hospitality environmentA strong communicator who works well within a team
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Passionate about creating exceptional customer experiences
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Section waiter experience is essential
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Unrestricted Australian working rights (no student visas)
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Casual hourly position
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Approximately three regular event days per week, with opportunities for additional shifts
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Hands-on training provided
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Opportunity to work closely with a passionate and supportive team
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A unique role focused on premium hospitality experiences
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Opportunities for the role to grow as events and businesses continue to expand
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Staff discounts and team benefits
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Espresso coffee and a daily team meal
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Free onsite parking
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About us
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Wonder Pies and Traderne operate multiple businesses and regularly attend major events in Melbourne. We are looking for a friendly, organised and customer-focused team member to coordinate and host our Chef's Table events, pie-making classes and other customer experiences.

📌 Customer Service & Events Administrator (Victoria)
🏢 The Newlands Quarter
📍 Victoria