Job Description
Customer Service Officer- Airline Check In
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We are looking for a friendly, reliable, and customer-focused Customer Service Representative to join our team. You will be responsible for assisting customers, answering enquiries, resolving issues, and ensuring every customer has a positive experience.
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Key responsibilities
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Respond to customer enquiries in person
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Provide accurate information about products and services
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Work closely with other team members to resolve customer issues
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Deliver a high standard of customer service at all times
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About you
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Excellent communication and interpersonal skills
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Friendly, patient, and professional manner
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Strong problem-solving skills
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Positive computer and administration skills such as Microsoft Office
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Ability to work independently and as part of a team
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Australian drivers's licence essential
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Consent to medical checks inc drug and alcohol testing
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Availability to work split shifts and weekend work
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Previous customer service experience is preferred but not essential
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📌 Customer Service Officer- Airline Check In (Mount Isa)
🏢 Airside Logistics
📍 Mount Isa