Beyond Bank is seeking a Head of Member Support to lead collections, hardship, recoveries and deceased estates with empathy and strategic focus. You will drive regulatory compliance and robust member outcomes across a large portfolio, while building capability in a high-performing team.
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You will engage with Lending, Risk, Legal and external stakeholders to resolve complex matters and ensure sustainable portfolio performance in a customer-centric workplace.
📌 Executive Leader, Member Care & Recoveries Victoria
🏢 Bey
📍 Victoria
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