Job Description
WeareHCLTech,oneofthefastest
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growinglargetechcompaniesintheworldandhometo219,000+peopleacross54countries,superchargingprogressthroughindustry
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leadingcapabilitiescenteredaroundDigital,EngineeringandCloud.
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Thedrivingforcebehindthatwork,ourpeople,arediverse,creative,andpassionate,raisingthebarforexcellenceonaregularbasis.
We,inturn,workhardtobringoutthebestinthemaswestrivetohelpthemfindtheirsparkandbecomethebestversionofthemselvesthattheycanbe.
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Areyoureadytobeanimportantpartofthisever
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transformationaljourney?
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Job Title: NOC Engineer
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Role Overview:
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Job Summary
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We are seeking a proactive and technically skilled NOC Engineer to join our Network Operations Centre team. The successful candidate will be responsible for monitoring, troubleshooting, and supporting enterprise network infrastructure with a strong focus on SD-WAN, Cisco, and Juniper technologies. The role involves ensuring high network availability, incident management, performance optimization, and support of critical business operations in a 24x7 environment.
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AtHCLTechAustralia,wevaluetheuniqueperspectiveandcontributionsofallindividualandweactivelyencourageapplicationsfromAboriginalandTorresStraitIslanderpeopletoapplyforthisrole.
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Key Responsibilities:
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Monitor and maintain enterprise network infrastructure across LAN, WAN, SD-WAN, and Internet environments.
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Provide Level 1/Level 2 support for network incidents, service requests, and escalations.
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Troubleshoot network connectivity, routing, switching, and performance-related issues.
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Support and manage Cisco and Juniper routers, switches, firewalls, and SD-WAN solutions.
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Perform fault isolation, root cause analysis, and implement corrective actions.
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Respond to network alarms generated by monitoring tools and ensure timely resolution.
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Coordinate with vendors, service providers, and internal technical teams for issue resolution.
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Execute network changes, maintenance activities, and upgrades following change management processes.
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Create and maintain network documentation, SOPs, incident reports, and operational runbooks.
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Monitor network capacity, utilization, and performance to proactively identify risks.
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Participate in 24x7 shift rotations, including on-call support when required.
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Ensure compliance with security, operational, and ITIL best practices.
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Required Skills & Experience:
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Technical Skills:
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Strong knowledge of SD-WAN technologies (Cisco Viptela, Meraki, Versa, Fortinet SD-WAN, or similar).
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Hands-on experience with Cisco networking technologies:n
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Routing & Switching
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BGP, OSPF, EIGRP
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MPLS
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VLANs, STP, HSRP/VRRP
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Cisco Catalyst and Nexus platforms
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Hands-on experience with Juniper devices:n
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JunOS Operating System
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Juniper SRX Firewalls
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MX and EX Series devices
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Routing protocols (BGP, OSPF)
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Solid understanding of TCP/IP, DNS, DHCP, VPN, QoS, NAT, and network security concepts.
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Experience with network monitoring tools such as SolarWinds, PRTG, LogicMonitor, Nagios, or similar.
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Familiarity with ITSM tools such as ServiceNow, Remedy, or Jira.
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Equality&OpportunityforAll;
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Representing165nationalitiesacrosstheglobe,weprideourselvesonbeinganequalopportunityemployer,committedtoprovidingequalemploymentopportunitiestoallapplicantsandemployeesregardlessofrace,religion,sex,color,age,nationalorigin,pregnancy,sexualorientation,physicaldisabilityorgeneticinformation,militaryorveteranstatus,AboriginalandTorresStraitIslanderpeopleoranyotherprotectedclassification,inaccordancewithfederal,state,and/orlocallaw.
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📌 Noc (Network Operation Centre) Engineer (Victoria)
🏢 HCLTech
📍 Victoria