Job Description
Icontact optometrists BOXHILL – Box Hill VIC
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Maintain store presentation, ensuring all eyewear frames, equipment, and work areas are clean, organised, and visually appealing
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Provide excellent customer service by greeting customers, answering phone enquiries, and booking optometry appointments
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Assist customers in selecting suitable frames, lenses, and related optical products to achieve sales targets
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Liaise with suppliers to process orders and manage relevant documentation
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Accurately handle data entry and reporting using Microsoft Excel and Word
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Work collaboratively with team members to deliver a high standard of customer experience
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Skills & Experience
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Minimum 1 year of retail or sales experience (optical experience highly appreciated but not essential)
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Fluent in both English and Chinese
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Strong communication and interpersonal skills
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Positive attitude with a willingness to learn and take initiative
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Experience in image editing or content writing is an advantage
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What We Offer
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Supportive and friendly team environment
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Free glasses and family discount perks
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Opportunities to develop product knowledge and sales skills
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Stable, friendly, and professional workplace
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Opportunities for career growth and development
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