Job Description
Reservations Coordinator | Margaret Family
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Join one of Sydney's most exciting hospitality groups in a pivotal role, coordinating reservations and bespoke events across our renowned venues in Double Bay.
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About Us
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The Margaret Family is the hospitality group led by celebrated chef Neil Perry, bringing exceptional food, service, and a philosophy of care to the Double Bay community. Our group includes multiple venues known for their warmth, professionalism and standout dining experiences.
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We are growing - and looking for an enthusiastic and highly organised Reservations Coordinator to be the face of our booking and event experience.
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Your Role
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As our Reservations Coordinator, you will:
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Manage all daily reservations across our venues
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Track bookings, confirmations and correspondence
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Uphold premium service standards at every guest touchpoint
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What We're Looking For
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2+ years' experience in a reservations coordination role within similar calibre restaurants
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A confident communicator with excellent phone and email etiquette
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Strong organisational skills and attention to detail
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Experience with SevenRooms and Triple Seat preferred
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Calm under pressure and solution-oriented
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Passion for food, events and delivering exceptional guest experiences
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Availability to work weekends and early evenings
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What We Offer
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Competitive hourly rate + tips
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Approximately 30 hours & 5 days per week, Wednesday to Sunday.
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Career development opportunities within a growing hospitality group
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Work closely with industry leaders and passionate professionals
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Staff benefits - dining discounts across the group, supportive team culture
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A beautiful Double Bay location and dynamic work workplace
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If you have any questions related to the role, please email
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Applications will be reviewed as they are received
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Screening Questions
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Do you have experience in a similar role?
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Describe your customer service experience
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Do you have a Responsible Service of Alcohol (RSA)?
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📌 Reservations Coordinator (New South Wales)
🏢 Restaurant
📍 New South Wales