Job Description
About ACCORD CARE
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ACCORD CARE provides Supported Independent Living (SIL), in-home care and community-based disability supports under the National Disability Insurance Scheme (NDIS).
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At ACCORD CARE, we are committed to delivering structured and consistent support through clear care planning, evidence-informed clinical guidance and highly trained teams working in high-responsibility environments.
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Our focus is on providing safe, person-centred care that promotes dignity, independence and the highest standard of support for every participant.
About the Role
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We are seeking an experienced, reliable and compassionate Disability Support Worker to support a participant living in Braybrook, Victoria.
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This is a high-responsibility support role working with a participant who has cerebral palsy, a severe intellectual disability and dysphagia. The participant requires consistent and attentive support with personal care, mobility, mealtime safety, medication assistance, communication and daily living activities.
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The successful candidate must be confident supporting complex physical and communication needs and be able to consistently follow participant-specific support plans, clinical guidance, swallowing guidelines, manual-handling procedures and emergency response protocols.
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This position is suited to a calm, observant and safety-focused support worker who understands the importance of structured routines, accurate documentation and continuity of care.
Key Responsibilities
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Provide respectful personal care, including toileting, continence support, dressing and personal hygiene.
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Provide safe mealtime assistance in accordance with dysphagia, choking and aspiration-risk procedures.
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Recognise signs of choking or aspiration and respond promptly in accordance with emergency procedures and current first-aid practices.
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Provide medication assistance in accordance with the participant's support plan and ACCORD CARE procedures.
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Perform one-person ceiling-hoist and sling transfers safely and in accordance with the participant's manual-handling plan.
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Support the safe use of the participant's powered wheelchair and shower commode.
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Assist with positioning, mobility and pressure-care requirements as directed.
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Use non-verbal and alternative communication methods to understand and support the participant's choices, preferences and needs.
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Follow Positive Behaviour Support strategies and use proactive early-intervention approaches.
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Complete clear and accurate progress notes, incident reports and handover documentation.
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Follow emergency evacuation procedures for a non-ambulant participant.
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Maintain a safe, respectful and well-organised support environment.
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Work collaboratively with the participant, family, support team, clinical staff and allied health professionals.
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Follow ACCORD CARE policies, NDIS Practice Standards and all participant-specific support plans.
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Skills and Experience
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Previous experience supporting people with cerebral palsy, severe intellectual disability or complex support needs.
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Experience supporting participants with dysphagia and a high choking or aspiration risk.
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Demonstrated ability to follow Mealtime Management Plans and swallowing guidelines.
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Confidence responding to choking incidents, medical concerns and other emergencies.
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Experience providing medication assistance and completing medication records.
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Experience using ceiling hoists, slings, powered wheelchairs and shower commodes.
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Strong personal care, toileting and continence-support skills.
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Experience supporting people who use non-verbal or alternative communication.
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Understanding of Positive Behaviour Support and proactive early-intervention strategies.
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Strong observation, written communication and documentation skills.
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A respectful, patient and person-centred approach.
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Mandatory Requirements
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Certificate III or IV in Individual Support, Disability or a related qualification, or equivalent relevant experience.
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Current NDIS Worker Screening Check.
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Current Working with Children Check, where required.
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Current First Aid and CPR certificates.
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Current medication-assistance training.
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Current manual-handling and hoist-transfer training or demonstrated relevant experience.
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Valid Australian driver licence.
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Evidence of current Australian work rights.
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Willingness to complete participant-specific training and competency assessments before commencing independent shifts.
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Desirable Experience
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Dysphagia and mealtime-management training.
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Experience supporting a non-ambulant participant.
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Experience with emergency evacuation procedures for participants with restricted mobility.
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Experience supporting people with complex or non-verbal communication needs.
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Experience working in Supported Independent Living or complex in-home support environments.
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Previous experience working for an NDIS provider.
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What We Offer
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At ACCORD CARE, we value our team and invest in their ongoing development. We offer:
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Competitive pay rates.
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12% superannuation.
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Five weeks of annual leave for eligible roles.
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Structured onboarding and comprehensive training for complex-care environments.
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Ongoing clinical support and supervision.
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Transparent career progression opportunities within disability services.
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Stable and consistent shift scheduling.
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A supportive and collaborative team environment.
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📌 Disability Support Worker (Victoria)
🏢 Accord Care Qld Pty
📍 Victoria