Job Description
Heyfield Medical Centre is seeking a dedicated Medical Receptionist to join our team in a part-time capacity. Based in Heyfield, VIC ****, this role is fundamental to the smooth operation of our medical practice. As the first point of contact for our patients, you will create a welcoming and qualified environment whilst managing the administrative demands that keep our clinic running efficiently. This position offers the flexibility of part-time work whilst allowing you to make a meaningful contribution to patient care and centre operations.
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Key responsibilities
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Greeting patients with professionalism and warmth, ensuring a positive first impression of the medical centre
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Managing the reception desk, answering telephone enquiries and directing calls appropriately
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Scheduling and confirming patient appointments using practice management systems
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Processing patient registrations and maintaining accurate medical records and documentation
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Collecting patient fees and processing payments using secure payment systems
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Preparing patient files and clinical notes for healthcare practitioners
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Assisting with general administrative tasks including filing, data entry and correspondence
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Maintaining confidentiality and adhering to privacy legislation and medical centre policies
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Providing support to clinical and administrative staff as required
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What we're looking for
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Previous experience working in a medical reception or healthcare administration setting preferred but not essential
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Excellent communication and interpersonal skills with the ability to interact professionally with patients and staff
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Strong organisational and time-management abilities to prioritise multiple tasks
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Proficiency with computer systems and practice management software
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Attention to detail and accuracy in administrative tasks and record-keeping
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Understanding of medical terminology and patient confidentiality requirements
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A calm, patient demeanour when managing busy reception areas and difficult situations
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Flexibility and willingness to support the wider team
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Current knowledge of Australian healthcare practices and relevant legislation is advantageous
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What we offer
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At Heyfield Medical Centre, we value our staff and are committed to creating a supportive and inclusive workplace. We offer:
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The flexibility of part-time work to support work-life balance
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A collaborative team environment where your contribution is recognised and valued
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Ongoing professional development and training opportunities
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A stable position within an established healthcare provider
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A workplace culture that prioritises employee wellbeing
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Above award wages
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Weekdays only - no weekend work
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About us
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Heyfield Medical Centre is a trusted healthcare provider serving the Heyfield community. We are committed to delivering high-quality, patient-centred medical care in a welcoming and professional environment. Our team of experienced healthcare professionals works together to provide comprehensive medical services to our patients. We pride ourselves on our friendly approach, clinical excellence and dedication to supporting the health and wellbeing of those we serve.

📌 Medical Receptionist (Victoria)
🏢 Heyfield Medical Centre
📍 Victoria