Xpt Software Australia Pty Ltd is seeking a Contact Center Support Engineer to join our Sydney-based team. You will be the first point of contact for incidents and service requests across voice, chat, email, and other digital channels.
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The role requires hands-on troubleshooting, the ability to log and escalate issues, and effective collaboration with operations, telecom, and technology stakeholders. On-call shifts may be required.
📌 Contact Center Support Engineer Omnichannel Troubleshooter New South Wales (Australia)
🏢 Xpt Software Australia
📍 Australia
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